CX Mobile

CX Mobile

by CC Expertise Ltd

Android application CX Mobile screenshot

CX Mobile

CX Mobile is THE ALL-IN-ONE mobile app that redefines the capabilities of your Genesys Cloud CX contact center.
Designed to empower agents and managers alike, this unique application offers flexibility, efficiency, and control over your contact center operations—whether youre on the go or working remotely.CX Mobile supports WebRTC powered Voice and Messaging interaction handling with CRM integration in a single mobile application for all users.CX Mobile Agent includes: WebRTC phone & Messager, Scheduling, Adherence, Shift trades, Workplans, Evaluations, Coaching Appointments, Score Cards, Leaderboards, Alerts, Queue and own user Reports, Time off and Late Requests, Documents, eLearning, user configuration details in addition to extended settings to change status and queue membership, API usage tracking and much more...
CX Mobile Manager includes: WebRTC phone & Messager, Scheduling, Adherence Reports, Forecasting and Shrinkage Reports, Shift trade Reports, Workplans, Evaluations, Coaching Appointments, Score Cards, Leaderboards, Alerts, Queue real time and historical Reports, Team member user reports, Time off and Late Request monitoring, Documents, eLearning, User configuration details in addition to extended settings and filtering capabilities including API usage trackingGenesys Cloud CX Anywhere, Anytime on Your CX Mobile App.

About CX Mobile

Package name (App ID)
com.ccexpertise.cxmobile
Available on
Google Play
Price
Free
Developer
CC Expertise Ltd

Looking for the CX Mobile APK?

The safest way to get CX Mobile (com.ccexpertise.cxmobile) on your Android device is to install it directly from Google Play — you'll always get the latest official version, automatic updates, and no risk of modified or infected APK files from third-party sites.

Get it on Google Play
Features
🎮

Gaming Features

Enjoy immersive gaming experience with various game modes.

🌤️

Weather Features

Get accurate weather forecasts and real-time updates.

📚

Learning Tools

Enhance your learning experience with interactive features.

Screenshots

See CX Mobile in Action

CX Mobile Screen 1
CX Mobile Screen 2
CX Mobile Screen 3
FAQ

Frequently Asked Questions

Is CX Mobile free?

Yes, CX Mobile is free to download and install on Android through Google Play.

How do I install CX Mobile on Android?

Open Google Play on your Android phone or tablet, search for CX Mobile by CC Expertise Ltd or tap the Google Play button on this page, then tap Install. The app downloads and installs automatically.

What is com.ccexpertise.cxmobile?

com.ccexpertise.cxmobile is the App ID (package name) of CX Mobile on Google Play. Every Android app has a unique package name, and it is the safest way to verify you are installing the official app.

Is CX Mobile safe to download?

Installing CX Mobile from Google Play is the safest option: you get the official version published by CC Expertise Ltd, verified by Google Play Protect, with automatic updates. Avoid APK files from unofficial third-party sites.

CX Mobile

Get CX Mobile Today

CX Mobile for Android — free download on Google Play.

Get it on Google Play

Compatible with Android phones and tablets — available on Google Play.

Love this app?

Share it with friends and family on your favorite social network.

Ask AI about this app

Get instant answers about features, tips and more from popular AI assistants.