CX Mobile
Designed to empower agents and managers alike, this unique application offers flexibility, efficiency, and control over your contact center operations—whether youre on the go or working remotely.CX Mobile supports WebRTC powered Voice and Messaging interaction handling with CRM integration in a single mobile application for all users.CX Mobile Agent includes: WebRTC phone & Messager, Scheduling, Adherence, Shift trades, Workplans, Evaluations, Coaching Appointments, Score Cards, Leaderboards, Alerts, Queue and own user Reports, Time off and Late Requests, Documents, eLearning, user configuration details in addition to extended settings to change status and queue membership, API usage tracking and much more...
CX Mobile Manager includes: WebRTC phone & Messager, Scheduling, Adherence Reports, Forecasting and Shrinkage Reports, Shift trade Reports, Workplans, Evaluations, Coaching Appointments, Score Cards, Leaderboards, Alerts, Queue real time and historical Reports, Team member user reports, Time off and Late Request monitoring, Documents, eLearning, User configuration details in addition to extended settings and filtering capabilities including API usage trackingGenesys Cloud CX Anywhere, Anytime on Your CX Mobile App.
About CX Mobile
- Package name (App ID)
- com.ccexpertise.cxmobile
- Available on
- Google Play
- Price
- Free
- Developer
- CC Expertise Ltd
Gaming Features
Enjoy immersive gaming experience with various game modes.
Weather Features
Get accurate weather forecasts and real-time updates.
Learning Tools
Enhance your learning experience with interactive features.
See CX Mobile in Action
Frequently Asked Questions
Is CX Mobile free?
Yes, CX Mobile is free to download and install on Android through Google Play.
How do I install CX Mobile on Android?
Open Google Play on your Android phone or tablet, search for CX Mobile by CC Expertise Ltd or tap the Google Play button on this page, then tap Install. The app downloads and installs automatically.
What is com.ccexpertise.cxmobile?
com.ccexpertise.cxmobile is the App ID (package name) of CX Mobile on Google Play. Every Android app has a unique package name, and it is the safest way to verify you are installing the official app.
Is CX Mobile safe to download?
Installing CX Mobile from Google Play is the safest option: you get the official version published by CC Expertise Ltd, verified by Google Play Protect, with automatic updates. Avoid APK files from unofficial third-party sites.
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